Skills & Expertise

When you're responsible for 700+ locations across 100+ countries, the job isn't knowing how servers work — it's knowing which decisions keep 12,000 endpoints running at 99.98% uptime and which ones cost you a weekend. I've spent nearly three decades learning the difference.

I've managed a 2,000-server data center, led global platform migrations, and made the infrastructure decisions that kept a worldwide testing operation running through every crisis, upgrade cycle, and M&A integration that came along.

Tools that got it done: Windows Server, Azure hybrid cloud, Hyper-V, Citrix, HP OpenView, SiteScope

Legacy systems don't retire themselves, and "just migrate everything" isn't a strategy. The real skill is knowing what to retire, what to keep, and how to sequence a multi-year transition without disrupting the operation that's paying the bills.

I led a $10M+ platform investment that retired aging Citrix VDI, Windows Server 2008, and Windows 7 infrastructure in favor of a hybrid Azure platform — while the business kept running. The result was a 30% reduction in support volume and a fleet that could actually be managed at scale.

Tools that got it done: Azure, Windows 10/11, SCCM, Intune, Citrix (decommission)

Security reviews shouldn't be the part where someone tells you everything you built is wrong. I work security into the architecture from the start — whether that's replacing insecure HTTP function keys with Azure Event Hub SAS-based ingestion at enterprise scale, or implementing CSP headers and timing-safe authentication in an open-source project.

I've collaborated on cybersecurity audits, hardened production systems, and made compliance-driven platform decisions where the security choice and the business choice were the same thing.

Tools that got it done: Azure Event Hub, CSP headers, SRI hashes, rate limiting, input validation, API authentication

The best automation isn't about the pipeline — it's about looking at a process where your team flies to 150 sites a year and asking "why?" I've re-engineered field deployment processes, built CI/CD pipelines, and replaced manual workflows with systems that let distributed teams move faster without adding headcount.

The pattern is always the same: find the manual work that's eating time, figure out what it would take to eliminate it, and build the system that does.

Tools that got it done: GitHub Actions, Jest, rsync, systemd, global ticketing systems

Technology decisions are only as good as the teams executing them. I've built and led technical teams across six countries, selected and stood up a 60-person nearshore deployment team in Costa Rica, and managed the vendor relationships and budgets that kept everything funded and accountable.

The hardest part of global operations isn't the technology — it's getting people in different time zones, languages, and cultures aligned on the same priorities and delivering against the same standards.

Tools that got it done: leadership, vendor management, budget management ($10M+ platform investments), executive reporting

I'm not a software engineer by training — I'm an operations leader who started building the tools I wished I had. Using AI-assisted development, I've built production-grade applications that solve real problems I've lived with for decades. Every commit carries a Co-Authored-By trailer identifying the AI tool used. Full transparency in a new way of working.

The value isn't the code. It's knowing what to build because you've spent 29 years on the receiving end of tools that didn't quite solve the problem.

Tools that got it done: Node.js, Express, Bootstrap 5, MariaDB, Claude Code, GitHub Copilot, Gemini, Warp.dev